Staff members can get sent text alerts in the following scenarios -
- When a client schedules an appointment with them.
- When a fellow staff member adds a new appointment for them.
- When a client or another staff reschedules 1 of their appointments.
- When a client or another staff cancels 1 of their appointments.
- When a client requests an appointment with them.
To enable text alerts for yourself or another staff, you'll need to go to the staff profile by navigating to Settings > Staff > click on the View button next to the desired staff -
This will take you to the staff profile, where you'll need to click on the blue Edit button and then check off that you want to Send Text Alerts -
Once you have checked the box and clicked on the green Save button, you'll see that this staff's staff text alerts will get turned on and they will begin receiving text message notifications.
The staff must have the Mobile Phone field set with a value in order to check the box next to Send Text Alerts.