Emails can be sent to you, the staff person, throughout the appointment process as edits are made to the appointment or as the appointment status changes. When clients schedule new appointments, reschedule existing appointments, or cancel appointments, you are notified immediately over email. When you as the staff person make changes to appointments, you have the option to select whether or not your want to be notified over email as well.
This section of our help docs covers 4 different appointment-related staff emails, when they are sent, the type of notes that can be added to each, and what the default templates say.
You can customize the templates that are sent out to your staff under the Messaging tab. We have more information on how to customize your email templates under the Messaging section of our documentation site.
Use the links below to read more about each specific email template that is sent out to staff about appointments:
- New Appointment Confirmation Emails
- Appointment Reminder Email
- Appointment Changed or Rescheduled Email
- Appointment Cancelled Email
All these emails come from noreply@timetap.com which is a good email address to add to your safe senders list to make sure nothing winds up in your spam box!