Support Hours
Contacting Support
Email Us - All of our users can take advantage of our in-app messaging system or email support@timetap.com to get the quickest response from our team.
Leave a Voicemail - Business- and Enterprise-level users can leave a voicemail request for support at 202-753-7351, and a member of our team will reach back out to assist.
Our Support Mission
Friendly and innovative assistance quickly delivered in consumable ways.
Our support team obviously aims to be helpful, but we also have the goal of educating our users each time we speak with them. We know that there’s a lot of different things you can do with our scheduling software, so whenever we look at a support issue we try to identify at least 1 other feature the user could enable that would benefit their business. Sometimes the user isn’t interested in our idea, but we feel that this is a good way to educate our user base on all the functionality that’s available in the app.