Support Hours
Contacting Support
Email Us - All of our users can take advantage of our in-app messaging system or email support@timetap.com to get the quickest response from our team.
Leave a Voicemail - Business and Enterprise users can leave a voicemail request for support at 202-753-7351, and a member of our team will reach back out to assist.
Our Support Mission
Friendly and innovative assistance quickly delivered in consumable ways.
Our support team obviously aims to be helpful, but we also have the goal of educating our users each time we speak with them. We know that there’s a lot of different things you can do with your scheduling software, so whenever we look at a support issue, we try to identify one other feature the user could enable that may benefit their business. Sometimes the user isn’t interested in it, but we feel that this is a good way to educate our user base on all the functionality that’s in the app.