If your account has the Calculate Travel Times setting enabled, then the Client Scheduler will automatically account for the time needed to make it to and from any existing appointments by adjusting times that are presented on the Time panel when a new appointment is scheduled.
If a variable location is selected in the booking flow, the Location panel will prompt the client to enter the address their appointment will take place at. If a physical or virtual location is selected, then no additional input is collected at that point in the booking flow, since those locations have hard-coded addresses already associated with their profiles.
Based on that location selection, the Time panel will then adjust the appointment times presented so that client only sees available times that would allow staff to make it to and from their existing appointments scheduled on that selected day.
Entering the Appointment Address for a Variable Location
When a client selects a variable location on the Location panel of a booking site, they will be asked to enter the address their appointment should take place at.
The address they enter will be checked for a matching address, and they will be asked to confirm the validated address before proceeding.
The address entered on this page is used to calculate the travel time between any existing events already scheduled on the selected day of the Time panel.
Once the appointment is scheduled, that variable address submitted will be displayed on the Appointment Detail page under the Client's Address field.
The address entered on the Location panel for a variable location is not the same as the address stored on the Client Profile.
Client Profile address fields (configured under Settings > Define Field Labels) are meant to capture consistent, contact-style address information that typically doesn't change between appointments.
In contrast, the address entered when a variable location is selected is specific to that one appointment. Since accounts may have clients with different addresses for each of their appointments, the system treats this appointment address separately from the address fields on the Client Profile.
You can use the %APPT_ADDRESS% tag across the system wherever you want to provide the specific appointment address for a variable location (e.g., Final Confirmation page, Staff Cal Sync Details, Appointment Emails).