These release notes cover 10.17 – Sept 22, 2026
Improvements
- Improved TimeTap appointment upload performance for syncing out to external calendar integrations
- Various internal performance improvements
Bugs Fixed
- Waitlist notification emails occasionally displayed %APPT_DATE_TIME% tags instead of appointment details
- When booking at a Teams location with a staff member in a different timezone, the client's ICS file used the staff member's timezone instead of the client's timezone
- Corrected delivery and count discrepancies for appointment-related client emails in the Email Activity report
- Wait List Hold events were created alongside the rescheduled appointment time instead of blocking off the original time
- Salesforce sync errors were not being written to Appointment Detail page Notes & Messaging section
- The Final Confirmation page for course registrations was using save message for multiple appointments instead of the intended Appointment Saved Message (for courses) field
- The Time Slots list when adding a one time appointment in the Backoffice referenced the business timezone instead of the staff timezone for virtual location appointments
- The Time Slots list when adding a one time appointment in the Backoffice did not include buffer times with the appointment times for the full staff duration (times in parentheses)
- Resources assigned to one staff member's course sets were not enforced when booking services with a different staff member or without selecting a specific staff in the flow
Hot Fixes
Sept 22
- New Appointment confirmation emails were not being issued to clients or staff for appointments booked at a virtual Microsoft Teams type location
- Appointment management links included with messages for appointments created through the Backoffice returned an invalid booking site webhandle error
- Some booking sites were experiencing isolated loading errors on the Client Scheduler
- Client Scheduler Mini Website Design text updates were not being reflected accordingly
- Automated Reports displayed custom field header tags instead of populating the field names
Sept 23
- Mini Website Design settings were reset to default colors and were not accepting new color changes
- Accounts connected with LumaPay and Square payment portals encountered errors loading the Enter Card Information form, preventing payments from being processed
Sept 24
- Clients were unable to cancel or reschedule future appointments because cancellation and reschedule timeframe validation was being applied incorrectly
- New client registrations through the Client Scheduler did not complete successfully and blocked subsequent client login attempts
- Clients were unable to request password reset emails for Client Scheduler logins
Sept 25
- New Appointment confirmation emails were not issued for paid appointments processed through Square and LumaPay/Stripe after the invoice was closed as Paid and the appointment status changed to Open