When customizing your staff signature, you can of course just write plain text and have that show up. You can also, however, include some dynamic information pulled from either your staff or location profile or your account settings. All you have to do is copy & paste the email tag from the Tag columns in the tables below into your Staff Signature found at the bottom of your staff profile.
Here is a list of tags from your staff profile that you can use in your staff signature -
| Tag | Definition |
|---|---|
| %STAFF_FULLNAME% | Full name of staff |
| %STAFF_FIRSTNAME% | First name of staff |
| %STAFF_EMAIL% | Staff's email address as saved on their staff profile |
| %STAFF_MOBILE% | Staff's mobile phone number as saved on their staff profile |
| %STAFF_DESCRIPTION% | Staff's bio as saved on their staff profile |
| %STAFF_SKYPE_ID% | Staff's Skype ID as saved on their staff profile |
| %STAFF_PRIVATE_URL% | Private URL for clients to book with only this particular staff |
| %STAFF_VIRTUAL_ROOM_URL% | The link to the staff's personal virtual meeting room (Zoom, Webex, etc.) as saved on their staff profile |
| %STAFF_VIRTUAL_ROOM_URL2% | Any additional link to a staff's personal virtual meeting room - simply update the number to correspond to the order in which they are listed on the staff profile |
| %STAFF_VIRTUAL_ROOM_ID% | The meeting ID to the staff's personal virtual meeting room (Zoom, Webex, etc.) as saved on their staff profile |
| %STAFF_AVAIL_URL% | URL for the availability landing page for the staff (staff must be assigned to a security level where guest landing page is allowed) |
| %STAFF_INSTRUCTIONS% | Email instructions as saved on their staff profile |
| %STAFF_INSTRUCTIONS2% | Additional email instructions as saved on their staff profile |
| %STAFF_IMAGE_URL% | URL for staff profile picture (Learn how to use this tag to display the staff picture in messaging) |
The name of your business will be generic for all staff on your account. If you want to include the business name, you can use this tag (click here for documentation on how to update your business name) -
| Tag | Definition |
|---|---|
| %BUSINESS_NAME% | Name of the Business |
Here is a list of tags from your location profile that you can use in your staff signature -
| Tag | Definition |
|---|---|
| %LOCATION_NAME% | Location name |
| %LOCATION_ADDRESS% | Location address |
| %LOCATION_DIRECTIONS% | Directions as saved on location profile |
| %LOCATION_OFFICEPHONE% | Location's phone number as saved on location profile |
| %LOCATION_VIRTUAL_ROOM_URL% | The link to the location's virtual room URL as saved on location profile |
| %LOCATION_VIRTUAL_ROOM_ID% | The meeting ID of the location's virtual meeting room as saved on location profile |
So for instance, if you wanted to have your staff signature include your name, your business name, your email address and your mobile phone number, you would go to Settings > Staff > click on the View button next to your staff account and then click on the blue Edit button at the top of the Email Settings section. In the Email Signature field you would insert the tags for those 4 fields as -
%STAFF_FULLNAME%
%BUSINESS_NAME%
%STAFF_EMAIL%
%STAFF_MOBILE%
While editing the Email Settings section on your staff profile, you would put that in like this -
And on the bottom of emails that get sent the signature would look like this -