If you want to delete an individual client from your account, you can do so either from the Clients page or from the Client Profile page. What you'll want to do first is search for the client you want to delete on your Clients page. You'll see that there is a red Delete Client button next to their name that you can click on to delete the client from your account -
Once you click on the Delete Client button, the Delete Client window will pop up with a short message to confirm whether or not you really want to delete the client. It will tell you that if you do this, any appointments that the client has had with your business in the past will remain in the TimeTap system -
If you would prefer to make sure all those appointments are removed first, then I suggest clicking to Cancel on this window and then clicking into the client profile -
On the Client Profile screen, you can look in the Appointments tab to see what outstanding appointments this client has with your business and go ahead and delete them-
You can then click the red Delete button under the client's name -
This will bring up the confirmation window to delete the client. If you are sure you want to delete the client profile, click on the red Confirm & Delete button -
Now, the client's profile will be removed from your account and their name will no longer show up in your client list -